Cook's Express — Gold Coast, QLD, Australia
Last updated: June 2026
1. Acceptance of Terms
By using the Cook's Express website and placing an order, you agree to these Terms of Use. If you do not agree, please do not use this website or place an order.
2. Orders & Confirmation
Submitting an order through this website is a request to purchase — it is not a guaranteed order. All orders must be confirmed by Cook's Express before they are accepted. You will be contacted after submitting your order to confirm availability, delivery fee and payment details. Cook's Express reserves the right to decline any order at its discretion.
3. Payment
Payment is arranged directly with Cook's Express upon order confirmation. Pricing displayed on the website is subject to change. The price confirmed at the time of your order confirmation is the price you will be charged.
4. Cancellations & Refunds
Orders may be cancelled before they have been confirmed by Cook's Express at no charge. Once an order has been confirmed and preparation has begun, cancellations may not be accepted. Refunds are handled on a case-by-case basis — please contact us directly if you have a concern with your order.
5. Allergen Disclaimer
Cook's Express takes care to list ingredients and allergens for each meal. However, meals are prepared in a kitchen that handles common allergens including nuts, dairy, gluten, eggs and seafood. It is the customer's responsibility to review all ingredient and allergen information before placing an order. Cook's Express cannot guarantee meals are free from cross-contamination. If you have a severe allergy, please contact us before ordering.
6. Delivery
Delivery is arranged through Uber and is subject to Uber's availability and terms of service. Cook's Express is not responsible for delays, damage or issues arising from the delivery process once the order has been handed to the delivery driver. Delivery fees are quoted at the time of order confirmation and are subject to change based on distance and Uber pricing.
7. Collection Times
Meals are available for collection or delivery between 5pm and 7pm on your chosen day unless otherwise agreed. Early collection requests require a minimum of 2 days advance notice. Fridays and Saturdays are not available as receiving days.
8. Limitation of Liability
Cook's Express is not liable for any loss, injury or damage arising from the consumption of our meals beyond the value of the order placed. We are committed to food safety and hygiene standards but cannot accept liability for adverse reactions resulting from undisclosed allergies or intolerances.
9. Changes to Terms
Cook's Express may update these Terms of Use at any time. Continued use of the website constitutes acceptance of any updated terms.
10. Contact
Cook's Express · Gold Coast, QLD · +61 474 008 138